- Satisfaction Guaranteed!
- Security Guaranteed!
- Support Guaranteed!
- Great Game Performance Guaranteed!
Satisfaction: At Graduate Games, your satisfaction is of the utmost importance to us. That is why we guarantee the satisfaction of your purchase. If for any reason you are unsatisfied with a game that you have downloaded and paid for, simply contact us within 60 days of your purchase and we will issue a full refund, no questions asked! NO RISK!
Security: Privacy and Security on the internet is an increasing problem and of the utmost importance to our customers. All of our downloads and demos are virus/spyware/adware free.
Furthermore, the privacy of your information and the security of your transactions are guaranteed. Graduate Games has partnered with the most reputable payment services available. Our directly sold games are processed by BMTmicro all of the other affiliate games on our site are brought to you by BigFishGames. BMTmicro is among the most trusted ecommerce sites on the internet and BigFishGames is one of the largest providers of casual and family friendly games. Rest assured that NONE of your credit information is EVER seen by us.
Support: We promise to respond to any inquiry or problem as fast as possible. Furthermore, if we can't fix it, you won't pay for it. In fact, our customers are so important to us that our support team is dedicated to releasing patches, fixes, and tweaks to games based on the feedback our customers provide. We want our games to be the very best they can be, so please report bugs and problems to us! (Sorry, but we can only guarantee support in English)
Playability: If for any reason, technically or otherwise our games are not running smoothly after contacting our support team, you are entitled to a full refund. We do our best to make our games compatible with all of the Windows platforms, but if for any reason your computer does not allow you to enjoy our games as we intended them, than we do not expect you to pay for them.
As you can see, we do our best to satisfy every customer, since for a little studio like us, every customer matters. That is why customer feedback and satisfaction with our games is so important. If you're not happy with us, then neither are we. Please continue to support and visit us here at Graduate Games so we can support and satisfy you. Thanks!
